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We also offer two rooms for guests with special needs.
You are welcome to collect this against a deposit at reception.
During the colder months, the radiator in your room warms the air, and when the outside temperature reaches 25°C, we activate the air conditioning, which is exclusively for cooling.
Please consider the environment and close the window(s) when the air conditioning is running.
We recommend using public transport to and from the airport.
A rapid transit train departs from the nearby Praterstern station every 30 minutes.
We can also arrange airport transfers at a fixed price.
Your Austria Classic Hotel Vienna is centrally located and easily accessible in the heart of Vienna. We recommend a climate-friendly journey by train or bicycle.
Arriving by train: From Vienna Central Station, take the U1 subway line and get off at the "Nestroyplatz" stop after 7 minutes. After approximately 400 meters of walking, you will reach the hotel.
Arriving by bicycle: You can safely park your bike in our great bicycle garage. If your bike is manually operated, you will receive a free drink from us as a thank you for your "green" journey.
Arriving by bus: From the Vienna International Bus Terminal (VIB) in Erdberg, take the U3 to the "Stephansplatz" stop, change to the U1, and get off at "Nestroyplatz." From there, it is a 400-meter walk.
Arriving by car: Program the address of our entrance, "Czerningasse 29, 1020 Vienna," into your navigation system. You'll be taken directly to our parking lot and can enter the hotel via the courtyard entrance.
Arriving by plane: From Schwechat Airport, take the S7 express train directly to the "Praterstern" stop in 35 minutes. From there, it's a 400-meter walk.
We are happy to provide this free of charge for your little ones.
Please note that this is not possible in all room categories. We are happy to advise you on this and ask that you please let us know of your request when making your reservation.
A Bawag PSK branch is located at Lassallestraße 38, as is an Erste Bank branch at Taborstraße 26.
Opening hours:
Monday - Friday 9:00 a.m. - 5:00 p.m. ATMs are located just to the right of the hotel and in supermarkets.
We recommend our café-bar, "Max Steiner," located next to the reception.
We are happy to serve you drinks there. You can pay for them on site or have them delivered to your room.
Opening hours
Click here for the drink menu
"I.N. Rothen Hair Studio & Coffee Bar" (Praterstrasse 33) and "New Style by Dali" (Praterstrasse 45)
They are each about 5 minutes away from us and are looking forward to seeing you!
We're happy to provide this service free of charge.
We're happy to advise you on this and ask that you please let us know of your request when making your reservation.
You can also rent bicycles inexpensively in Vienna.
We would like to inform you that Austria has a deposit system for beverage bottles and cans. You can return your beverage containers to any supermarket.
Alternatively, we ask that you place uncrushed bottles and cans in the recycling stations next to the lift or in the car park, or simply leave them in your room.
After departure, bottles left in the room are considered no longer needed and will be collected by the housekeeping team. The deposit proceeds will benefit our employees for a team event and will not be refunded to guests.
Thank you for your sustainable support!
Our extensive breakfast buffet awaits you in the breakfast room on the ground floor from 6:30 a.m. to 10:30 a.m. Please bring your room key and show it to our service staff. Weather permitting, you can also enjoy your breakfast on our terrace from 7:30 a.m.
If you would like gluten-free bread or lactose-free milk, please contact our breakfast team.
Here you'll also find an internet terminal with a printer, which you can use at any time to print your boarding passes or documents. For security reasons, there are no USB ports.
Your room will be ready for you from 2:00 PM on the day of your arrival.
You are welcome to check in earlier, subject to availability and for a small fee.
You will need a valid ID or passport upon arrival. You are welcome to store your luggage in our luggage storage free of charge until you check into your room and explore Vienna. Our reception will be happy to provide you with a city map and basic information.
You will receive a message from us 5 days before your arrival with the opportunity to provide all your details in advance. Please use this "Smart Check-In" and then you only need to confirm your details with your signature upon arrival.
You are welcome to keep your room until 11:00 a.m. on your departure day. If you would like to stay longer, please contact reception for a late check-out. You can leave your luggage in our luggage storage room free of charge. We will be happy to store valuables for you at reception.
PS Guests who book directly with us can keep the room free of charge until 12:00 noon.
The reception team will be happy to advise you on details and prices.
Additional capsules are available at reception for a fee.
The following tickets are available at the reception
We'd be delighted if you'd like to purchase a gift voucher from us.
Please contact our reception team here. A stay at the Austria Classic Hotel Wien is always a perfect gift!
Please contact the reception.
Accommodation in the room is subject to a fee (per night without meals);
For hygiene reasons, animals are not allowed in the breakfast area.
Since April 2018, we have been the proud owners of two Tesla electric charging stations (with up to 11 kW).
Do you own a Tesla or another electric vehicle? If you are staying with us, you are welcome to use this service during your stay (subject to availability).
The charging stations are located in our courtyard.
Please check their location on the map in your room (on the inside of the door).
If you suspect a fire, please call reception immediately (press number 9 on the phone).
The sauna and the adjacent fitness and relaxation room are available to our guests free of charge. Your key card grants access to the sauna and fitness room.
Access: Please follow the signs on the 1st floor to the stairs to room 152.
opening hours
If you would like to use the sauna, please notify reception at least 30 minutes in advance (Tel. 9).
Towels and bathrobes are available free of charge from our reception staff. Bathrobes and guest slippers can be borrowed free of charge from reception. Please adhere to the sauna rules in your own interest! After your sauna visit, please place your towels in the laundry basket located directly outside the changing room in the sauna area. You can keep the rental bathrobe for the duration of your stay and, upon departure, please return it and your bag to reception.
The price for a garage is €15 per night per vehicle (guests who do not book directly with us pay €25 per night per vehicle).
The hotel assumes no liability for theft or damage, nor for items left in a parked vehicle.
If you would like your room cleaned by a specific time, please inform our reception team (Tel. 9), and our housekeeper will take care of it immediately.
If you do not wish to be disturbed, please hang the "Do Not Disturb" card on the outside of your room door. If you hang the "Green Option" tag on your room door, you can be environmentally conscious and opt out of having your room cleaned. As a thank you, 1 euro per day goes to a reforestation project, and our team will personally plant the trees.
Also available: shaving, toothbrushing, and sewing kits, shower caps and washcloths, as well as slippers and bathrobes (free of charge).
We offer free Wi-Fi throughout the hotel. Here's how it works:
1. Select Freewave as your wireless LAN.
2. Launch your web browser – the welcome page will appear.
3. Click "Connect" – that's it!
If your browser doesn't have an automatic start page set, please visit www.connect.freewave.at!
You can use it at any time to print your boarding passes or documents (printed pages cost €0.20 per page).
For security reasons, there is no USB port.
On our "News" page you will find a monthly interview with one of our employees and information about restaurants, events, competitions, the bar drinks menu and there is even a Viennese word to learn.
During your stay, you are welcome to use the unguarded parking lot in the courtyard (subject to availability). The hotel assumes no liability for theft or damage, nor for items left in a vehicle parked in the parking lot.
Please provide your vehicle's license plate number at reception or place a parking ticket (available at reception) clearly visible behind your car's windshield.
If you park in front of a garage, please be sure to leave your car key at reception.
Charges apply per vehicle per night.
Prices apply per vehicle per night. Parking €25 / for direct bookings only €15
Information on parking on Praterstraße (shopping street):
Maximum permitted parking time: 1.5 hours
Paid: Monday to Friday (weekdays) 8:00 a.m. - 6:00 p.m.
Saturday (weekdays) 8:00 a.m. - 12:00 p.m.
Information on parking in the 2nd district:
Maximum permitted parking time: 2 hours
Paid: Monday to Friday (weekdays) 9:00 a.m. - 10:00 p.m.
You are welcome to settle your bill the evening before. If you require a specific billing address, please let us know at check-in.
We will issue the invoice accordingly and will be happy to send it to you by email.
The pharmacy "Zur Alten Jägerzeile" is located 70 meters to the left of the hotel.
Opening hours:
Monday - Friday 8:00 AM - 6:00 PM and Saturday 8:00 AM - 12:00 PM.
We are happy to inform you about Sunday/holiday and night services.
For other rooms: Dial only the room number;
Local and long-distance calls (charges apply!): Press 0, area code, and telephone number
The nearest post office is located at Weintraubengasse 22.
Opening hours: Monday - Friday: 8:00 AM - 6:00 PM, Saturday: 9:00 AM - 12:00 PM
A mailbox is located just 3 meters to the right of the hotel entrance.
The Vienna City Card is available at reception.
More information
A language-sorted channel list is available in your TV's 'TV & Radio' menu.
The reception is open 24 hours a day. We are happy to answer any questions you may have about your stay in Vienna and provide assistance and advice.
You can also call us at Tel. No. 9.
For late-night snacks, we recommend MAT's sausage stand, just around the corner. It's open until 4 a.m., and you can often meet some very interesting people there in the early morning hours.
Our current recommendation
Our goal is for you to feel comfortable and to find our hotel your second home. We would be delighted if you would share your positive experience with other travelers in the form of an online review. If you are not satisfied with anything, we kindly ask you to let us know during your stay. This will give us the opportunity to improve the situation. Unfortunately, after your departure, it will be too late for both you and us.
For example, do you need a different pillow? Would you like a larger room? Please speak to us. We would be happy to listen to you and will do our best to optimize your stay with us.
Your room includes a private safe, which you can use free of charge. We ask that you deposit valuables valued at more than €550 directly at reception.
Locking the safe with a code:
Close the safe door and enter your personal 6-digit code, then press the # key, and the safe will close automatically.
Opening the safe with a code:
Enter your 6-digit code, and the safe will open automatically.
Closing and opening the safe with a credit card:
Slowly swipe your credit card through the designated opening as shown.
If the display shows "Hold," the code was entered incorrectly, and the safe will remain locked for 15 minutes. If the safe still cannot be opened after that, please contact reception (press number 9 on the phone) and our maintenance technician will take care of it. We ask that you leave the safe unlocked on the day of your departure.
The sauna and the adjacent fitness and relaxation room are available to our guests free of charge. Your key card grants access to the sauna and fitness room.
Access: Please follow the signs on the 1st floor to the stairs to room 152.
Opening hours
If you would like to use the sauna, please notify reception at least 30 minutes in advance (Tel. 9).
Bathrobes and guest slippers can be borrowed free of charge from reception. Please adhere to the sauna rules in your own interest! After your sauna visit, please place your towels in the laundry basket located directly outside the changing room in the sauna area. You can keep the rental bathrobe for the duration of your stay and, upon departure, please return it and your bag to reception.
We have a special luggage scale for weighing your suitcase, which you can obtain from the reception team.
Please note that smoking is prohibited throughout the hotel and on the roof terrace. Smoking in rooms will result in a minimum of €200 per day in damages. If the smoke detector is triggered by smoking or other smoke in the hotel, you can expect to pay approximately €700 for the fire department's response.
You are welcome to smoke in the designated area in our hotel courtyard (next to the tree) and after breakfast also on our terrace in the hotel courtyard.
The Prater offers one of Vienna's best and longest running routes, where both beginners and passionate joggers will find what they're looking for. Vienna's largest outdoor pool, the Stadionbad, is a 15-minute public ride away.
Just 4 minutes away, you'll find the WienMobil bike station, where you can rent a bike at a reasonable price.
Our small fitness room is available free of charge.
If you need "more," you'll find the nearest McFit at Praterstrasse 62.
Airport transfers can be booked at the reception desk for a fixed price, and a taxi stand is located directly to the right of the hotel entrance on Praterstraße.
For your viewing pleasure, all our rooms are equipped with new HD smart devices.
The TV sets include:
* Streaming services such as Netflix, Amazon Prime Video and YouTube
* 85 radio stations directly on the TV set
A language-sorted channel list is available in the “TV & Radio” menu of your television set.
Available at reception for 24 hours, 48 hours, or 72 hours.
Our reception team will be happy to provide you with details and prices (Tel. 9).